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Delivery Questions

How much is delivery?

If you live in the UK then your subscription will be completely free! Certain 'one-off purchases' do have a small delivery charge attached but this will be clearly communicated once you enter your address at the checkout. Delivery outside the UK but

How long will delivery take?

If you live in the UK then your box)ex) should take around 4-5 days to arrive after ordering however in some cases it can take up to 10 days. If you live outside the UK then please allow for up to 15 days for delivery.

Can I track delivery?

Unfortunately not - subscriptions are sent using Royal Mail rather than individually couriered. Not only does this help keep costs down (so we can pass this cost saving on to you) but this also means we are using existing delivery networks, so we do

Do you deliver outside the UK?

We currently deliver throughout the UK & Europe, however we may look at delivering our toothbrushes further afield if the demand arises... Watch this space!

How often do you deliver?

Our subscriptions are currently set to be delivered once every two months - the optimum time as recommended by Dentists. You can change this frequency after subscribing by logging into your account, and don't worry, we'll always notify you before you

What if my order doesn't arrive?

Very rarely do we have delivery issues. However, if you're unlucky enough for your order not to arrive within the timeframe quoted above then please email us at [email protected] and we will get the issue resolved for you.

What if I move?

No problem! Just log into your account and change your address (you can also change other things here, like your payment information).

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